At KRYO, we value your privacy and are committed to protecting your personal information.

When you place an order, create an account or interact with our website, we may collect personal information such as your name, email address, phone number, shipping address and payment information.

 

How We Use Your Information

We use your information to:

• Process and deliver your orders
• Provide customer support
• Communicate with you about your order
• Improve our website, products and customer experience
• Send marketing communications where you have chosen to receive them
• Comply with our legal obligations

 

Payment Security

All payments are securely processed through trusted third-party payment providers. KRYO does not store your full credit card details on our servers.

 

Marketing Communications

If you subscribe to receive emails from KRYO, we may send you product updates, special offers and other marketing communications.

You can unsubscribe at any time by clicking the unsubscribe link included in our emails.

 

Third-Party Services

To operate our website and provide our services, KRYO works with trusted third-party providers, including:

• Shopify – website hosting, ecommerce platform and order management
• Shopify Payments, PayPal and other supported payment providers – secure payment processing
• Australia Post – order fulfilment and delivery
• Klaviyo – email marketing and customer communications
• Judge.me – product reviews
• Google Analytics – website analytics and performance insights
• Google Ads – advertising measurement and conversion tracking
• Meta Pixel (Facebook & Instagram) – advertising, audience measurement and marketing performance

These providers only receive the information necessary to perform their services on our behalf and are required to handle your information in accordance with their own privacy policies.

 

Cookies

Our website uses cookies and similar technologies to improve website functionality, analyse website traffic, personalise your browsing experience and measure the effectiveness of our marketing campaigns.

You can control or disable cookies through your web browser settings; however, some features of our website may not function correctly if cookies are disabled.

 

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact our support team at support@kryo.com.au.